Terms and Conditions

Tickets sold to Katherine OutBack Blues Festival performances are subject to Katherine OutBack Blues Festival conditions of sale. The following applies to all tickets to Katherine OutBack Blues Festival performances.

The right of admission is reserved. Katherine OutBack Blues Festival reserves the right to vary without notice programs, artists and/or venues as may become necessary, but will endeavour to give notice of any changes to programming prior to the performance. Katherine OutBack Blues Festival is not liable to you for any claims, damages, compensation, losses or expenses as a result of a performance being cancelled, postponed or changed.

There will be no refund or exchange of tickets except as provided in the LPA Ticketing Code of Practice:

Live Performance Australia Code of Practice

Tickets are valid only when purchased from the Katherine OutBack Blues Festival website. All patrons, irrespective of age, must hold a valid account the Katherine OutBack Blues Festival website.

Purchase of your ticket implies your consent for Katherine OutBack Blues Festival to republish user-generated content from the offical event hashtag #kobbfest. In this instance, Katherine OutBack Blues Festival may broadcast, publish, license and use any photographs, film, recordings or images of you without compensation. Katherine OutBack Blues Festival and any third party who has the right to use the material are not liable to you in any way for its use.

You acknowledge that you are responsible for your own property and safety and for the safety of any person accompanying you at a Katherine OutBack Blues Festival performance. To the extent permitted by the law, you release Katherine OutBack Blues Festival (including its directors, officers, employees, consultants, contractors, agents and volunteers) from any liability for any damage, loss, liability or injury you may suffer in relation to your attendance at a venue, howsoever caused, including due to any negligence or other act or omission of Katherine OutBack Blues Festival.

All Katherine OutBack Blues Festival performances have been pre-recorded in safe conditions in the performers own residence. The quality of each performance may vary.

You can provide feedback or make a complaint by contacting coordinator@kobbfest.com. If feedback cannot be actioned by our team at the time, we will request your contact details to follow up with a phone call or via email.

Upon receiving feedback or a complaint, Katherine OutBack Blues Festival will contact you to discuss the issue, request further information if necessary and advise how the issue is likely to be resolved.

Katherine OutBack Blues Festival will not respond to feedback / complaints that:

(a) violate State or Federal laws, or suggest that others do so;
(b) contain profane, violent, abusive, sexually explicit language or hate speech; or
(c) are bullying, harassing, vexatious or disruptive in nature.

Katherine OutBack Blues Festival keeps consumer feedback and complaints confidential and only discloses personal information if it is necessary to make enquiries with external parties to resolve the complaint. For more information read our Privacy Policy.

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